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SlottaTime -Support Options

  Read the SlottaTime Frequently Asked Questions ...

 

 

Thank you for choosing SlottaTime. To further assist your business and gain optimum efficiency with support assistance you should subscribe to one of the following support options:

Bullet Gold Support:

Gain total peace of mind with our Gold Support Package. We provide Gold Technical Support via email and phone. All Gold emails and calls are given priority over any lower ranked support questions. Gold Support includes: Unlimited priority telephone and eMail support covering licensing, installation, debugging, recovery and general use of SlottaTime.

Additionally, FREE Major and Minor Version Updates will be priority delivered. You will also get a Free listing with your logo and hyper-link on our SlottaTime Supporters page. Gold Support contracts are valid for one full year from the purchased date for a up to three company contacts per contract.

Buy your Top Priority GOLD Support now, only NZD $576...

Bullet Silver Support:

Our Silver Technical support will give you confidence that any issues arising will be addressed in a timely manner. We provide Silver Technical Support via email and phone. All Silver emails and calls are given priority over any lower ranked support questions. Silver Support includes: Two hours per month of priority telephone support covering licensing, installation, debugging, recovery and general use of SlottaTime. All time above two hours will be charged at the significantly discounted rate of just NZD $30 per half hour. Unlimited eMail support will be provided. 

Additionally you will receive Free Minor Version Upgrades and a discounted rate of just NZD $290 for Major version upgrades. You will also get a Free listing with your logo and hyper-link on our SlottaTime Supporters page. Silver Support contracts are valid for one full year from the purchased date for a up to three company contacts per contract.

Buy your Priority SILVER Support now, only NZD $384...

Bullet Bronze Support:

With Bronze support, your support contact will take priority over a those customers with no support contract. Bronze support is primarily by eMail with one hour per month of free telephone support. Additional phone support beyond your free hour is charged at the discounted rate of NZD $50 per half hour or part thereof. Bronze Support contracts are valid for one full year from the purchased date for a up to three company contacts per contract.

Buy your Bronze Support now, only NZD $240...

Bullet Standard Support - No Contract:

All SlottaTime users receive FREE email support plus limited phone support for the first month following registration. following this eMail support will be available on a low priority basis. Telephone support is also available for NZD $65 per half hour or part thereof.

Bullet Upgrades:

SlottaTime is being continuously improved. To take advantage of these upgrades you should keep up with the current version. Minor upgrades fix bugs and improve the look and feel of SlottaTime and add small enhancements to functionallity. Major updates add significant improvements to functionality and improved features. Minor updates will occur several times per year while major updates are expected annually. Minor upgrades are charged at NZD$150 per upgrade while Major Upgrades are charged at NZD $350.

Bullet Compare Support Options

Item Standard Bronze Silver Gold
Free eMail Support Yes Yes Yes Yes
Free 1st Month Phone Support Yes Yes Yes Yes
Free Phone Support/Mth (after 1st month)  -  1 Hr 2 Hrs Yes
Additional Phone Support per half hour* $65 $50 $35 Free
Logo & Web Link* $30 $20 Free Free
Minor Upgrade* $150 $150 Free Free
Major Upgrade* $350 $350 $290 Free
Value per Month - $20 $32 $48
Value per Year - $240 $384 $576
Purchase your Annual Support package now. (GST included in NZ if purchased online) FREE

* Excludes GST if in New Zealand. Prices exclude all other local taxes that may apply -These are the purchasers responsibility.

Bullet Buy SlottaTime Now...


Purchase a one-off, multi-user network License for SlottaTime only $1,750.00 (NZD, includes GST if in New Zealand. Excludes all other taxes). Buy now with PayPal or Contact us should you wish to make arrangements for Telegraphic Transfer, Direct Credit or other payment methods.

 Bullet More information

See the main SlottaTime page for more information...

Read the SlottaTime Frequently Asked Questions ...

or Contact us with your questions - We will attempt to reply to all...

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